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Privacy Policy
We appreciate the trust you place in our products through our Market
America web portal, and we are committed to respecting your privacy and
the security of your personal information. Our privacy policy describes
the information we collect and how we use it.
Information We Collect
To best serve your needs, we will, from time to time, collect certain
information from you. The information we collect may include, without
limitation, your name, address, telephone number, email address,
corporate information, testimonial, credit card information and date of
birth. Personal information will be collected at various times
including, without limitation, when you:
•Register as a Preferred Customer
•Order or reorder products, services and/or gift cards by telephone or
on our website
•Write an e-mail or letter to Market America
•Sign up for Auto Ship
•Submit a testimonial to Market America
•Return an item or make an exchange
•Participate in a marketing survey, promotion or event
•Contact our customer service department
•Navigate the website
•Register on our website
•Order products and services from our partner stores
Using Information We Collect
We want to provide you with the best possible internet experience and
fulfill your orders exactly as you've requested. Additionally, we want
to make your experience as a Market America Customer a pleasant one. In
order to do this, we collect information that allows us to, without
limitation:
•Process your order
•Match you up with the Customer Manager that is the best possible fit
for you
•Provide the products and services you request
•Partner with stores where you like to shop
•Send you promotional offers
•Identify your product and service preferences
•Customize our communications to you
•Provide information concerning products you have purchased
•Improve our product selection and customer service
•Share your positive product testimonials with others
•Include your name, stories, testimonials and images in Market America
publications and literature or other media, on Market America operated
websites, at Market America events, on Market America CDs and DVDs, in
any other Market America communications to our Independent Distributors
or others, or as otherwise deemed useful or appropriate by Market
America.
Information We Share with Others and Your Privacy Rights
It is not a practice of Market America to sell, rent, or trade personal
information. In order to service our customers and Preferred Customers,
we will share your order information and limited personal information
with the Market America Independent Distributor assigned as your
Customer Manager. Market America's Independent Distributors are
obligated to treat the information you supply with confidentiality.
We share certain limited information with the partner stores where you
shop. Additionally, we contract with other companies to provide certain
services, including without limitation credit card processing, IT
consulting, printing, shipping, internet services, e-commerce, public
and media relations. We make every effort to provide these companies
with only the information they need to perform their services.
Generally, such companies are prohibited from sharing this information
with anyone other than Market America or its Independent Distributors.
If you apply for the Market America credit card online and you live in
the United States, you provide the financial information needed to
process your application directly to Barclays Bank, the issuer and the
administrator of the credit card program. Barclays Bank is a financial
institution, independent of Market America. Barclays Bank has its own
privacy and security policies, which you can review at www.juniper.com.
Additionally, Barclays Bank is subject to the strict privacy regulations
under the Gramm-Leach-Bliley Act, 15 USC § 6801-6827.
If you apply for the Market America credit card online and you live in
Canada, you provide the financial information needed to process your
application directly to MBNA, the issuer and the administrator of the
credit card program. MBNA is a financial institution, independent of
Market America. MBNA has its own privacy and security policies, which
you can review at www.mbna.com/canada.
On rare occasions, we may disclose specific information upon
governmental request, in response to a court order, or when required by
law to do so. We may also share information with companies assisting in
fraud protection or investigation. We do not provide information to
these agencies or companies for marketing or commercial purposes.
Cookies
Market America uses cookies on our websites. A cookie is a small data
file that is stored by your web browser on your computer. Cookies allow
us to enhance, personalize and track your online experience, so that the
information you receive is more relevant to you. This technology will
allow you to move faster through our website once the information is in
our database since you do not have to re-enter the same information or
log in each time you enter the site.
How We Use Email
When you provide us your e-mail address, you may receive e-mails from us
or from one of our Independent Distributors. E-mails may be sent in
order to assist us in processing your order, respond to a request,
provide customer service or inform you about products, services or
promotional materials. It is our intent to send promotional e-mails only
to those persons who wish to receive them. We provide instructions on
how to unsubscribe in our e-mails.
Links to Other Sites
We provide links on our Website to other sites. These sites operate
independently of Market America and have established their own privacy
and security policies. We encourage you to review these policies at any
site you visit.
Updating or Reviewing Your Information
You may review or update your customer or Preferred Customer information
(name, address, telephone number, e-mail address, credit card number,
etc.) under Your Account.
Security
Market America is committed to protecting the privacy of your personal
information. It is our intent to protect against the loss, misuse or
alteration of information that we have collected from you. We use a
variety of current technologies and processes for protection of
information we collect, and we limit the information we provide to third
parties.
When you make a purchase or submit a document on our website, your
transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our Web site is not intended for use by anyone under the age of 18. We
do not knowingly collect personal information from persons under the age
of 18.
Policy Changes
From time to time, we may use customer information for unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change, we will post these changes in our website. We
encourage you to review our privacy policy periodically.
Your Consent
By using Market America facilities and continuing to order products and
services, you consent to the collection and use of your personal
information as detailed in this privacy policy.
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